The services being provided under the SUBARU C.A.R.E. program do NOT include or extend to:
- Transporting the disabled vehicle’s driver or passengers to or from the disabled vehicle at any time
- Accepting appointments for service calls
- Cost of parts, labour or incidental expenses related to the repair of the vehicle under any circumstance
- A vehicle which is abandoned, unlicensed, without plates or to be towed to a salvage yard
- Any charges related to impounding or storage of the vehicle
- Service to a vehicle driven into an area not regularly traveled or which is impassable, such as private recreational roads, mud driveways or beaches
- Service to a vehicle located in a snowbound area
Further Limitations And Liability Of Service
Under the circumstances of heavy demand for service, SUBARU C.A.R.E. reserves the right to initially tow the vehicle to the nearest repair facility, then tow the vehicle to the final destination (as outlined in the Towing section of Roadside Services) once the heavy demand is over. If the vehicle is already in a safe place, such as a private or public garage or a residential driveway, etc. SUBARU C.A.R.E. reserves the right to service the vehicle only after the heavy demand is over.
In rendering service, the service outlet acts as an independent contractor rather than as an agent of SUBARU C.A.R.E. or Subaru Canada, Inc. No responsibility for any loss or damage resulting from the provision of services is assumed by SUBARU C.A.R.E. or Subaru Canada, Inc.
Any damages resulting from the acts of independent service facility personnel are the sole responsibility of the facility and should be reported to the proprietor within 24 hours and prior to any repairs. Charges for services, repairs or labour which exceed those specified are at the vehicle operator’s expense, at prevailing retail rates.